FIATA was in Paris from 12 to 13 June to deepen its engagement with key institutional and member partners. FIATA had the opportunity to engage directly with Worldwide Flight Services (WFS), to gain an in-depth understanding of ground handling operations, regulatory developments, and the evolving role of freight forwarders in air cargo. WFS, which manages approximately 500 flights per day across France, offered FIATA a close look at its 24/7 operations, including cargo storage, handling, and aircraft loading processes at Paris Charles de Gaulle Airport.
The discussion highlighted the ongoing challenges around cargo storage capacity, particularly the critical link between available warehousing and business continuity. The visit also reaffirmed the highly manual nature of the air cargo industry, with shared ambitions between FIATA and WFS to accelerate digitalisation, including cargo tracking, data exchange, and the future use of digital trade documents, such as the digital negotiable FIATA Multimodal Transport Bill of Lading (eFBL). Discussions also took place around new European regulations similar to those adopted by the US regarding cargo screening and risk assessment, and how these would impact freight forwarders noting that this shift may present operational challenges, especially where implementation lacks clarity or consistency.
Sustainability featured prominently in the exchange. WFS shared several initiatives already underway, including the transition to electric vehicles, the use of biofuels over conventional diesel, and the construction of fully sustainable buildings. The implementation of an electric shuttle between Roissy and Orly further reflects the company’s commitment to decarbonising its operations.
FIATA also discussed WFS’ in-house training academy, which plays a vital role in preparing staff and partners for today’s operational and regulatory requirements. Ongoing work to expand training for freight forwarders was noted, reinforcing the value of collaboration on professional development.
The visit to WFS provided also an opportunity to explore ongoing collaborations between FIATA and a key industry stakeholder. In particular, the future of the International Air Transport Association (IATA) standards, specifically One Record, and its implementation across the logistics industry raised several questions aimed at defining a common, feasible approach. These matters will be further discussed between WFS and FIATA in the coming months as part of their institutional collaboration.
FIATA thanks the WFS team for their openness and operational insight. The visit served as a valuable reminder of the interconnected responsibilities across the air cargo chain and the shared commitment to safe, efficient, and sustainable logistics. A special thanks also goes to Carlo Paravani, President of Euro Cargo Express, for facilitating the introduction between FIATA and WFS in France.
